Refund and Cancellation Policy

Thank you for choosing Samvad Parikarma Private Limited for your e-paper, e-magazines, and premium news needs. We strive to provide you with the best service possible. Please read our refund and cancellation policy carefully.

Refund Policy:

1. Subscription Refunds:
– Samvad Parikarma Private Limited offers subscriptions to e-paper, e-magazines, and premium news services. Refunds for subscription fees will be considered on a case-by-case basis.
– Refund requests must be made within 5 days of the subscription purchase date.
– To request a refund, please contact our customer support team with your subscription details and reason for the refund request.
– Refunds may be subject to deductions for any services already provided or used during the subscription period.
– You will receive refund in you source payment mode with in 7 days.

2. Individual Purchase Refunds:
– For individual purchases of e-paper, e-magazines, or premium news articles, refunds will be provided in the following circumstances:
a. If the content purchased is significantly different from what was advertised.
b. If there are technical issues preventing access to the purchased content, and our support team is unable to resolve them within a reasonable time frame.
– Refund requests for individual purchases must be made within 5 days of the purchase date.
– To request a refund for an individual purchase, please contact our customer support team with your purchase details and reason for the refund request.

Cancellation Policy:

1. Subscription Cancellations:
– Subscribers can cancel their subscriptions at any time by contacting our customer support team or through their account settings on our website.
– Cancellations made before the end of the current subscription period will result in the termination of the subscription at the end of the billing cycle. No refunds will be provided for the remaining subscription period.
– Cancellations made after the renewal date will take effect at the end of the current subscription period.

2. Individual Purchase Cancellations:
– Individual purchases of e-paper, e-magazines, or premium news articles cannot be cancelled once the content has been accessed or downloaded.
– If there are technical issues preventing access to the purchased content, please contact our customer support team for assistance.

Note:
– Samvad Parikarma Private Limited reserves the right to modify this refund and cancellation policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.
– By purchasing our services, you agree to abide by the terms and conditions outlined in this refund and cancellation policy.
– The digital product will be delivered promptly upon ordering.

If you have any questions or concerns regarding our refund and cancellation policy, please contact our customer support team for assistance. Thank you for choosing Samvad Parikarma Private Limited.